RETURNS

You are more than welcome to return any full priced item within 7 days
of receiving your order. Sale items, items purchased with discount or jewelry are unable to be returned.

HOW TO RETURN AN ITEM:
To return an item to us, please contact support@cachicci.com and ask for a returning form. Please include your order number and the item you wish to return.
Our returns team will then provide you with an returning form with details on how to return your item to us.

THE BELOW CAN NOT BE RETURNED:

  • Sale items
  • Items purchased with discount
  • Jewelry

PROCESSING YOUR RETURN:
We aim to process all return requests within 5 business days of delivery to our warehouse. If you require a different size you will receive your new package within 1-2 business days.
If you require a refund you will receive your full refund within 5 business days.
The returning costs will not be refunded.


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